Shipping
Our online store is based in Australia and we ship worldwide.
Once your order is confirmed, we pack and send your order within 24 hours.
Please ensure that your shipping address is correct before confirming your order. We cannot guarantee the modification of your delivery address once your order is confirmed.
Once your order is shipped we will email you your tracking number.
TAXES & DUTIES
Australian Orders
Purchases made within Australia are inclusive of GST and are not liable for any additional taxes or duties.
International Orders
All international orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means that you may be liable for import taxes and duties when your order reaches reaches your delivery destination. For further information relating to import duties and taxes applicable in your country, please contact your local customs office.
Shipping & Delivery
Your order will be dispatched the same business day if placed before 1pm AEST or the next business day if placed after 1pm AEST.
- For Australian orders shipped via AusPost Express please allow 1-2 business days to receive your order
- For Australian orders shipped via AusPost parcel please allow 3-4 business days to receive your order.
- For International orders shipped via DHL please allow 2-5 business days to receive your order.
During busy periods, promotional events and sales there may be delays on the dispatch of your order.
For shipping times based on your location please visit our shipping page.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order.
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
All international orders are shipped on a Delivery Duty Unpaid (DDU) basis. This means that you may be liable for import taxes and duties when your order reaches reaches your delivery destination. For further information relating to import duties and taxes applicable in your country, please contact your local customs office.
Please email us with your order number and style you’ve incorrectly received. Once we receive your request we will ensure you receive your original order.